Is it possible to turn reluctant end-users into technology superstars?

There are many reasons why library managers should be avid readers of legal IT surveys. They are useful in giving an overview of the market, a focus...

A labour of love: How to build a wiki from scratch

Nothing in life is certain, except for death and taxes. However, for today’s internet-savvy world, the phrase should now include wikis. Why? You...

Agile: A Manifesto for Collaborative Thinking?

There has been a lot of talk amongst law firms about agile working as a way of improving workflow and collaboration. First employed by the software...

CMOs: Why it pays to collaborate

Information sharing and dissemination goes to the heart of what legal information professionals do, so why has it taken so long for legal business...

Who to read in the library and information blogosphere

Keeping up to date with library and information colleagues has never been easier. Everyday I find a new blog to read and it enriches my professional...

How to get everyone involved in your BD strategy

Marketing & business development (MBD) and client relationship management (CRM) are central to the ongoing growth and success of any organisation....

Find inspiration with 5 Ted Talks engage with clients and end-users

Successful client engagement is about making connections with your current awareness strategy. With this in mind I want to talk about engagement...

In-house legal departments: dynamic disruptors?

As an information professional I am fascinated by the way in which information spreads across an organisation. And - as far as information management...

How can I communicate with my clients more effectively?

COVID-19 has put newsletters back in the picture. How do you ensure that your current awareness alert is the one that is read? Once upon a time a...
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