Don't Let Knowledge Walk Out the Door

Knowledge lost from a valued member of staff leaving can have long-lasting consequences for legal information teams.

In the average company, 80% of critical institutional knowledge is undocumented or siloed. Every departure risks losing valuable information that can disrupt or damage essential processes.

While this is true of all organizations, it can be particularly apparent on knowledge teams where the loss of a member of staff can lead to a drop in service to lawyers, as the new hire gets up to speed.

This is further compounded in complicated processes - such as researching and creating alerts - as they are difficult to document, and new employees may struggle to replicate them even with detailed onboarding and training.

Knowledge loss can be mitigated by using a content management and curation platform such as Vable. Vable automates many of those manual processes, so new starters can simply pick up where the incumbent left off. Moreso, with Vable’s new feature, you can replicate the exact searches from ex-employees by re-instating deleted items.

Take a look at our new infographic that lays out how content aggregation and curation solutions help you to preserve processes, avoid disruption, and accelerate ramp-up for successors.