Unlock your full Vable potential with our comprehensive client success services

At Vable, we want you to get the most out of our current awareness platform. Our Client Success Team, headed up by Emma Martin, is committed to providing everything you need to get you started - and keep you Vable-enabled. Here is a breakdown of the training materials and support services we offer:

Access to our expert team

• Support chat and email: Do you have a question you need to ask right away? Our support chat and high-response-rate email service ensure you get the answers you need promptly. Our team is committed to providing swift, comprehensive and effective solutions.
  
  
• Personalized training sessions: Sometimes only a personalized session will do. Consult with your team, compile a list of all your questions, and make the most of a one-on-one training session with one of the Vable Team. Tailored to your specific needs, these sessions allow you to explore complex questions and receive guidance on using our platform to its full potential.

On-demand training resources

• Comprehensive knowledge articles: Visit our knowledge base for instant access to how-tos, frequently asked questions, troubleshooting guides, and so much more. The collection is regularly updated to ensure you have access to the latest information and solutions at your fingertips.
  
  
• Embedded videos: We understand that people learn and engage in different ways. To reflect this, we have embedded video shorts within our knowledge articles. After all, if a picture says a thousand words, a short recording gives you everything! 
  
  
• Expert-led webinars: Join our longer webinars for a deep dive into specific functionalities and best practices. These freely downloadable sessions provide valuable insights and tips to streamline your workflows and improve efficiency. Upcoming topics include:
  
  - Migrations
  - New Vable platform functionality

Stay informed and connected

• Regular updates from the Vable team: We will alert you to new functionality. We won’t bombard you with messages, but when we have updates or expert hints and tips worth sharing, we’ll be sure to let you know. 
  
  
• Subscribe to the Vable Current Awareness Strategy Blog: Our blog offers more than just Vable training and webinars! Get the latest thinking, events, reviews, and more, as we update our blog.

It’s easy to access all our training resources. When you’re logged in to the platform, utilize the chat bubble in the lower-right corner or click on the ? in the upper-right corner. You can also email Support. Visit the Vable site to check out the blog or to download the longer webinars.

At Vable, we’re dedicated to providing more than the traditional support; we work in partnership with you to advise and empower you to take full control of your current awareness needs. Explore, learn, and excel with Vable!