Blog - Improve your Current Awareness Strategy

AI and Intelligent Communications in Knowledge Management

This post has come out of an initiative to improve communications with our clients here at Vable. As a client you need to talk to us, and we want to make it as easy as possible. After all, everyone values an organisation with which they can communicate promptly and efficiently.

Topics: AALL Technology Business Skills Library Management Knowledge Management SaaS

How to Get the Most Out of Your Vendors

With the ever-growing supply of information one must wade through to procure the most relevant data, information professionals are faced with an ever-expanding choice of technology designed to meet these demands.

Topics: Library SaaS Technology

Times are a changin’ for Linex

 The observant ones amongst you may have noticed things are looking a little different around these parts. We have been busy working on a number of projects here at Linex over the past few months and we are incredibly excited to now be able to share some of those with you.

Firstly, this week we launched our brand new website. The new site, as you can see, has a clean fresh look. Our aim here has been to simplify your user experience whilst providing easy to digest, valuable content for our site visitors. We hope that you enjoy exploring some of our new pages, and do feel free to send us through your feedback - we’d love to hear from you!

Our second announcement is even bigger. We are currently in the process of developing our new content automation platform, due to launch this winter. The new platform is very much a natural evolution of our current product, designed with our clients and their feedback at the forefront of our minds.

Creating a user-friendly product has been our focus throughout, and the new intuitive content automation platform is very much that, and so much more:

  • A new topics structure enable you to organise your content and information more intuitively
  • Natural language processing gives you access to semantic text analysis
  • Improved taxonomies enhance the quality of your searches, meaning you have better quality results

This is just a snapshot of what will be on offer. Our vision is to give back control to Librarians, placing you in the driver’s seat throughout the content delivery journey. We want to ensure that the content you send is the very best it can be.

Interested to find out more? Meet us for a chat at an upcoming event:

Topics: KM News SaaS

Why you should choose Linex

People often ask us what sets Linex apart from either other vendors, or the option of an in house solution. And the short answer is: we give you the best of both. Your platform is hosted by us, avoiding you complicated downloads, outdated software, in-house maintenance, etc. And we give you complete control over your data, customised options and hands on training and support, so your platform feels custom made and matches your needs.

Topics: Technology Work smarter Current awareness Library SaaS

Where work happens

Recently we took another quick look at the demise of the office space, as the general trend towards remote working grows. As the physical working space is changing, so is the virtual one. We have all heard (probably too much) of the "social enterprise", but what does it really mean? And is it really improving work performance?

My first reply to that is: it has to. There may be more experimentation required to find the perfect solutions, but remote working is happening and therefore we do need new ways to communicate.

In addition I firmly believe that working trends are continuously evolving in the endless pursuit for increased productivity and performance. There may be some trial and error involved, but the direction is maintained.

The truth is that even with all employees in the same office at the same time, communication is never perfect. We still will sit at our desks and send out a dozen emails to discuss a subject that would have taken a 5 minute conversation face to face. And if we rely too heavily on email for basic conversations, think of the other information we are ignoring by not having the appropriate push tools: team updates, corporate updates, files to be shared, meeting reminders, business intelligence, reporting, etc.

This isn't just about keeping informed: interaction is also important, especially in the Innovation department.

The above table is a Mckinsey study showing that social technologies can increase enterprise productivity by up to 25%. Not everybody agrees with the study's outcome, but perhaps it is a question of the new work tools becoming the norm, rather than part of "trying something new".

From personal experience: workflow has been improved and vastly simplified by tools like document-sharing sites, project collaboration tools, internal chat applications and good old web conferencing. I have made it a personal mission to minimise emails: it is a long-term mission, I'm beginning to see, but I will keep working at it.

I am a firm believer in these new collaboration and knowledge sharing tools, but I also think they are in infant stages, and it will take a couple of work generations for them to become the norm. Having said that: generations are becoming shorter too, so established new practices may still occur faster than we expect.

Agree or disagree with this assessment, the subject certainly can't be ignored.

Topics: Productivity Work smarter SaaS Competitive Intelligence

More on the demise of the office space

I came across another short piece about how cloud computing is affecting the physical working space. The article quotes Intel's Steve Brown saying that people are still greatly migrating towards cities, but at the same time their physical location has less and less bearing on working practices.

Topics: Technology Productivity Work smarter SaaS

Asana and DropBox - together

A quick update on two of my favourite websites and productivity tools, now working together. As a user and fan of both DropBox and Asana I was happy to see the announcement of their recent systems integration.

Topics: App review SaaS