Blog - Improve your Current Awareness Strategy

5 Ted Talks to get clients & end-users engaged

Successful client engagement is about making connections. With this in mind I want to talk about engagement marketing in a more interesting and creative way. It is broadly defined as ‘the use of strategic, and resourceful content to engage people, companies, or brands in order to create meaningful interactions over time’.

Topics: Collaboration Communications Business development Vable Connect

Challenge the status quo: Build better client relationships in 2019

Why fix what you don’t think is broken? Once upon a time a single organisation-wide internal newsletter was good enough. However it is increasingly apparent that basic daily alerts are old-fashioned and inadequate. Not only that, but businesses need to connect and collaborate with their clients. One way of doing this is through easy-to-manage, intelligent, and targeted news updates.

Topics: Legaltech Vable Connect Communications Current awareness Collaboration Business development Competitive intelligence

Current Awareness: where tech and fake news meet

The information industry has never been more aware of the importance of current awareness provision. Keeping up to date with news, markets, clients, and industries is central to the success of all types of organisations - from legal, financial services, health, or the third sector. Information and research services, or equivalent, are generally responsible for managing and delivering accurate, reliable, and targeted updates for their end-users.

Topics: Legaltech Current awareness Fake news Social media Communications Artificial intelligence SLA

AI and Intelligent Communications in Knowledge Management

This post has come out of an initiative to improve communications with our clients here at Vable. As a client you need to talk to us, and we want to make it as easy as possible. After all, everyone values an organisation with which they can communicate promptly and efficiently.

Topics: Technology Business skills Artificial intelligence Communications

Emerging trends in legal technology: Bridging the law firm experience gap

Nothing should be read in isolation. As I was putting together notes from Robert’s recent webinar, this article about busy managing partners caught my eye. It said ‘[i]n 2018, the legal industry has more communication channels than we did even five years ago. Some are high in quality. I worry, however, that our communication channels are splintering the industry into sharper and more brittle factions.

Topics: Legaltech Technology Communications

The News Blackout: Is there a better way?

Last month, a remarkable story went viral. The New York Times profiled1 a man who after November 8, 2016 refused to learn about anything in the news. He even went as far as to listen to white noise in public to avoid overhearing anything. The reaction on Twitter2 was harsh and well-deserved: ‘Today in White Male Privilege’ seemed to sum up the radical selfishness of the subject of the profile.

Topics: Fake news News Current awareness Communications

Librarians and the future of medicine

As we head to the next century, libraries have to think about the possibility of shared space. My previous post about libraries of the 22nd century discussed how space and cost will drive libraries to share facilities and resources. The possibilities are endless but one of the more intriguing options is the burgeoning field of telemedicine.

Topics: Medicine Medical Tech Telemedicine Communications Collaboration Library spaces Guest Post

Performing in-house outreach: Marketing the library within your organisation

You already know that your library can offer other departments within your organisation invaluable help. But do they know that?

Topics: Business development Collaboration Communications Training

The one thing that surprised me about being a librarian…

The one thing that surprised me about being a Librarian is that while we serve many knowledgeable people, our value still resides in our ability to mediate between the collection and the people we serve. As Librarians, we can be confident that we remain experts in knowing where the right information can be found, to the point where we can legitimately train our clients in research skills.

Topics: Guest Post Research Business strategy Communications Training Business skills

“What do you actually do?” 3 Analogies to illustrate the Information Professional’s work

Most people can picture what “a Librarian” is, remembering them as the guardians of books at school or university. And yet, there are some Librarians who do something more specific; they occupy such a narrow niche that they rarely enter the public consciousness. So as a Law Librarian or Information Professional, how do you explain your job to people outside your field?

Topics: Guest Post Business skills Communications